COVID-19 INFORMATION

COVID-19 INFORMATION

INFORMATION FOR PEOPLE VISITING THE CRYSTAL MAZE LIVE EXPERIENCES IN LONDON AND MANCHESTER

Will you re-start the fans (again), PLEASE! We are gearing up for re-opening from May 20th, and getting ready for a summer of fun!

Whilst we remain closed to the public for this last stretch of lockdown, we are open for bookings from 20th May onwards, when we intend to reopen, in line with the roadmap set out by the Government.

When we reopen, we will continue to operate with all our Covid-security measures in place, in line with the government and local health authority guidance. You can read more about these below.

When we reopen in May, we expect groups to be restricted to the Rule of Six.

You can read more about our Covid secure measures below, and CLICK HERE to book your tickets.

 

WHAT DOES THIS MEAN FOR MY BOOKING IF I WAS MEANT TO BE VISITING BEFORE THE 20th MAY?

The value of your booking will be automatically credited to your Crystal Maze booking account for use against a future date once we reopen.  Our guest services team will be contacting all affected bookings with further details, in order of their visit date, and we thank you in advance for your continued patience and understanding during this time.

 

The Crystal Maze LIVE Experience team would like to take this moment to wish you, your friends and family well during this time. Please take care of each other and stay safe.

To find out more about government guidelines regarding Covid-19 and alert levels in your area, visit here:https://www.gov.uk/coronavirus

 

INFORMATION FOR GUESTS VISITING THE MAZE

Please take a moment to read our crystal-clear guidelines below, and visit our London and Manchester FAQ pages to find out more…

 

Clear Signage and Instructions

We have installed signage in the attraction, and have our a-maze-ing staff guiding you to help guests and staff members maintain a safe distance from each other.

 

No stranger danger here…!

There will be no mixed groups, and teams will only be made up from a single booking (minimum of 4 people per booking).

 

Hand Sanitising Stations

We will be asking all guests to regularly sanitise their hands throughout their experience.

 

Face Coverings for all guests and staff

It is now a legal requirement from the government for face coverings to be worn in our attractions. Please ensure you are wearing your face covering for the entirety of your visit, unless you are exempt.

 

Enhanced Cleaning Measures

Throughout the day and after each team has left a room, which seek to disinfect high frequency touch points, such as the games and The Crystal Dome.

 

For our full measures please download the document below and read before you visit