COVID-19 INFORMATION

COVID-19 INFORMATION

INFORMATION FOR GUESTS WANTING TO PLAY THE CRYSTAL MAZE LIVE EXPERIENCE IN LONDON OR MANCHESTER

Following the announcement of Lockdown 3.0, The Crystal Maze LIVE Experience London and Manchester will remain temporarily closed until further notice.

Our online store will also be temporarily closed.

 

WHAT DOES THIS MEAN FOR MY BOOKING IF I’M MEANT TO BE VISITING IN THE NEXT FEW WEEKS?

The value of your booking will be automatically credited to your Crystal Maze booking account for use against a future date once we reopen.  Our guest services team will be contacting all affected bookings with further details, in order of their visit date, and we thank you in advance for your continued patience and understanding during this time.

 

The Virtual Maze and The Future…!

If you hadn’t already booked, and are wondering what you are going to do now, then do not fear – we got you!

  • We’ve got tickets available all through 2021, so get planning your escape and give yourselves something to look forward to later in the year.
  • OR, thinking “I can’t possibly do another virtual quiz, but I’ve got to arrange some team building for my work buddies?” WE GOT YOU COVERED! We have Dome from Home, where you, your team, and your very own Maze Master play ALL NEW games remotely.

 

The Crystal Maze LIVE Experience team would like to take this moment to wish you, your friends and family well during this time. Please take care of each other and stay safe.

To find out more about government guidelines regarding Covid-19 and alert levels in your area, visit here: https://www.gov.uk/coronavirus

 

INFORMATION FOR GUESTS VISITING THE MAZE

Please take a moment to read our crystal-clear guidelines below, and visit our London and Manchester FAQ pages to find out more…

 

Clear Signage and Instructions

We have installed signage in the attraction, and have our a-maze-ing staff guiding you to help guests and staff members maintain a safe distance from each other.

 

No stranger danger here…!

There will be no mixed groups, and teams will only be made up from a single booking (minimum of 4 people per booking).

 

Hand Sanitising Stations

We will be asking all guests to regularly sanitise their hands throughout their experience.

 

Face Coverings for all guests and staff

It is now a legal requirement from the government for face coverings to be worn in our attractions. Please ensure you are wearing your face covering for the entirety of your visit, unless you are exempt.

 

Enhanced Cleaning Measures

Throughout the day and after each team has left a room, which seek to disinfect high frequency touch points, such as the games and The Crystal Dome.

 

For our full measures please download the document below and read before you visit